Knowledge Base contains instructions and manuals for all products
by Perpetuum Software.
Follow “Knowledge Base” link on the main page of Help Center to
“Folders” section contains article reviews sorted by topic folders.
Follow the “search
the Knowledge Base” link to use Searching. Fill
in “Search” field, choose searching direction – “Folder” list and search type –
headline or an article number. Press “Search”. Searching results will be sorted
by folders and then by relevance.
The system also searching in the Knowledge Base automatically when
user fills in “Subject” line adding new ticket using Web Interface.
knowledge base help support