What is included in Premium Support subscription?

High-priority processing of support issues within 24 hours;
·         Live technical support when necessary upon prior written request;
·         All issues addressed by senior support engineers;
·         Issue escalation to product development teams if necessary;
·         Priority involvement in Beta Programs;
·         Validity term – 1 (one) year;
·         All minor versions for the product version you purchased;
·         Support web site that contains articles, white papers, documentation, tips on using Perpetuum Software products;
·         Samples are provided in C# and VB.NET upon request;
·         Access to night builds and alpha versions;
·         All major and minor versions for your product for a period of one year.

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