Standard Support Subscription includes:
· Non-priority processing of support issues subject to availability of technical support staff usually within 48 hours;
· All issues addressed by senior support engineers;
· Priority involvement in Beta Programs;
· Validity term – 30 (thirty) days;
· All minor updates for the product version you purchased;
· Support web site that contains articles, white papers, documentation, tips on using Perpetuum Software products;
· Samples are provided only in C#;
· All major and minor versions for your product for a period of one year.
Article ID: 448, Created: April 28, 2012 at 3:57 AM, Modified: April 28, 2012 at 3:57 AM