Can't Install / Uninstall Software Suite

What should you do if you can't install / uninstall software packages? The best way to understand what's wrong is to make the log file and see there where the error occurs.

Run the following command in your command line, for installing:

msiexec /package "msi-name" /log "log-file",

where
msi-name is the name of SharpShooter Collection with the version you want to install, probably SharpShooterCollection.msi with path to this file,
log-file is the name of log file that will be created.

For example,
msiexec /package "C:\SharpShooterCollection.msi" /log "C:\log.txt"

For uninstalling:
msiexec /uninstall "msi-name" /log "log-file",
where
msi-name is the name of SharpShooter Collection with the version you want to install, probably SharpShooterCollection.msi with path to this file,
log-file is the name of log file that will be created.

For example,
msiexec /uninstall "C:\SharpShooterCollection.msi" /log "C:\log.txt"

To find more information about the 'msiexec' command just write 'msiexec' in the command line.

If you still can't handle this, send us the log file and we will examine this situation.

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